Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir CPAO CPAO/IT&Tech/Simplification/11.Vol-VI/2017-18/2016 Dated: 12.03.2018 Subject: Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir. On death of the pensioners/family pensioners, the pension account is closed by the bank and the balance amount in the account of pensioners/family pensioners is paid to the nominees/legal heirs. However, it is observed that the life time arrears arising subsequently on account of Pay Commission etc. are not paid to the nominees/legal heirs of the deceased pensioners/family pensioners either on account of fact that the pension/family pension is not revised by the concerned Pension Sanctioning Authority (PSA) or the amount of arrears of revised pension/family pension is not paid due to closure of the bank account. In such cases action is to be taken by the concerned Pay & Accounts Officer...

CPAO/IT&Tech/Bank Performance/37(Vol.III)/2017-18/208 19.03.2018 Subject: Simplification of Pension Procedure – Submission of Life Certificate Attention is invited to CPAO’s 0M No. CPAo/Tech/Simplification/2012-13/325 dated-18.02.2013 on the above subject whereby it was decided to submit the life certificate to any branch of the authorized bank through which pension of pensioners/family pensioners is being disbursed. Format of acknowledgement to be given by the Life Certificates receiving branch to the pensioner/family pensioner was circulated vide this office OM No.CPAO/lT&Tech/Scheme Booklet/2015-16/1666 dated-16.10.2015 which was reiterated vide OM No.CPA0/lT&Tech/Jeevan Pramaan/2015-16/ 1680 dated-09.11.2 015. But, it is observed that bank branches are still not providing the acknowledgement of Life Certificate to the pensioners/family pensioners. Moreover, it has been observed that they do not forward the same to their CPPCs, resulting in stoppage of pension/ family pe...

CPAO Order: Intimation of recovery of excess/over payment made to pensioners CPAO/IT&Tech/Clarification/13(vol-III)/2076-17/189 25.01.2018 Office Memorandum Subject: Intimation of recovery of excess/over payment made to pensioners. As per para 4.6.7 of the Accounting and Operating Procedure for Central Pension Processing Centre of Authorised Banks for Pension Disbursement to Central Government (Civil) Pensioners (February, 2012J wherein it has been provided that "the CPPC software will display on the computer screen, options and view of the details of calculation of pension and its breakup of the pension paid to the pensioner/ family pensioner. The Home Branch will act as intermediary with the CPPC and, besides providing accounts statement, provide to the pensioners the payment of TDS details, pension slip, the Due and Drawn Statement in respect of each arrear and the Annual Income Statement". These instructions have been reiterated vide this office OM No. CPAO/Tech/Banks...