Ministry of Personnel, Public Grievances & Pensions REDRESSAL OF PUBLIC GRIEVANCES 07 FEB 2019 Disposal of grievances is done by Ministry/Department as per Allocation of Business Rules, 1961, which is then reflected on the   CPGRAMS   portal against the corresponding registration number of the grievance.   Regular review meetings are held to monitor both disposed and pending grievances in the respective Departments and also in Department of Administrative Reforms and Public Grievances, Government of India. The number of grievances received during the last three years, disposed of and pending are as follows:- Year Received Disposed Pending 2016 1483165 1262213 670625 2017 1866124 1773020 763729 2018 1577500 1498519 842710 Government has taken several steps to make the Grievance Redressal Mechanism effective for quick disposal of public grievances which are as under: Review of Grievances of identified Ministry/Department is undertaken every month...

Redresasal of Public Grievances & CPGRAMS Ministry of Personnel, Public Grievances & Pensions Redresasal of Public Grievances 19 DEC 2018 As per the data available on the online Centralized Public Grievance Redress and Monitoring System (CPGRAMS), the year-wise number of grievances received and disposed off during the period from 1.1.2014 to 13.12.2018 in respect of Ministries/Departments of Government of India is as under: There has been about fivefold increase in the number of grievances received in CPGRAMS from 2014 to 2017.  The rate of disposal has also kept pace with the number of grievances received during the period.  High rate of disposal has been achieved since the Government has taken every possible step to put in place a strong Grievance Redress Mechanism. Government has taken several steps to make the Grievance Redressal Mechanism effective for quick disposal of public grievances which are as under: (i)    Review of Grievances ...

Statement to be made by the Minister in every six months regarding status of implementation of recommendations contained in the Reports of the Department Related Parliamentary Standing Committee on Personnel, Public Grievances and Pensions on Demands for Grants Statement to be made by the Minister in every six months regarding status of implementation of recommendations contained in the Reports of the Department Related Parliamentary Standing Committee on Personnel, Public Grievances and Pensions on Demands for Grants REMINDER IMMEDIATE PARLIAMENT MATTER No. 41034/7/2015-Estt.(Res.) Government of India Ministry of Personnel, Public Grievances and Pensions Department of Personnel and Training Establishment Reservation - I Section North Block, New Delhi-110 001 Dated November 23, 2017 OFFICE MEMORANDUM Subject: Statement to be made by the Minister in every six months regarding status of implementation of recommendations contained in the Reports of the Department Related Parliamentary Sta...