FAQ for Central Civil Services – Pension Procedure FREQUENTLY ASKED QUESTIONS (FAQS) (CENTRAL CIVIL SERVICES) 6.   PENSION PROCEDURE (6.1) What is the meaning of the following terms? (a) Pension Disbursing Authority (b) Pension Sanctioning Authority (c) PPO Issuing Authority (a)   Pension Disbursing Authority :   Bank Branch/Treasury/Post/PAO Office paying your pension (b)   Pension Sanctioning Authority:   The authority who sanctioned your pension before forwarding the case to Accounts. (c)   PPO Issuing Authority:   Generally, the Pay & Account Officer is the PPO issuing authority. (6.2) What should a Government servant do to claim his pension? During service each Govt. servant should satisfy himself that service is being verified and recorded so in the service book and that there are no gaps in this. He should also ensure that nomination for all payments due to him are current and valid. Six months prior to the retirement date, a Gove...

CPAO/IT&Tech/Bank Performance/37(Vol.III)/2017-18/208 19.03.2018 Subject: Simplification of Pension Procedure – Submission of Life Certificate Attention is invited to CPAO’s 0M No. CPAo/Tech/Simplification/2012-13/325 dated-18.02.2013 on the above subject whereby it was decided to submit the life certificate to any branch of the authorized bank through which pension of pensioners/family pensioners is being disbursed. Format of acknowledgement to be given by the Life Certificates receiving branch to the pensioner/family pensioner was circulated vide this office OM No.CPAO/lT&Tech/Scheme Booklet/2015-16/1666 dated-16.10.2015 which was reiterated vide OM No.CPA0/lT&Tech/Jeevan Pramaan/2015-16/ 1680 dated-09.11.2 015. But, it is observed that bank branches are still not providing the acknowledgement of Life Certificate to the pensioners/family pensioners. Moreover, it has been observed that they do not forward the same to their CPPCs, resulting in stoppage of pension/ family pe...